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FAQs


1. Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

2. How long will it take to get my order?

It depends on where you are. Orders processed here will take 1-2 business days to arrive. Overseas deliveries can take anywhere from 1-2 weekdays. Delivery details will be provided in your confirmation email.

3. What shipping carriers do you use?

We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.

4. Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process..

5. Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

6. Can I sign up to your newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

7. Are these Q&As real?

No. This is demonstration content, designed to showcase how this page could look with your own content.

8. How do I make a return or exchange?

Items purchased from Kitchenyell can be returned or exchanged if they are in new and unused condition within 30 days of receipt. Click here for more information.

9. When is my credit card charged?

Your card will be charged when your order is shipped. If your order has multiple shipments, you will see a separate charge for each shipment.

10. How do I use a Promotion Code?

Promotion Codes are entered during the checkout process. Enter the specific promotion code in the Promotion Code Box, exactly as it is written.